Customer satisfaction is important to us.
Returns
Customers may request a return within 7 days of receiving eligible products.
To qualify for a return:
• The item must be unused
• The item must be in its original condition
• The original packaging must be included
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, digital delivery, or other applicable reasons.
Refunds
Once a returned item is received and inspected, we will notify the customer regarding refund approval.
Approved refunds will be processed through the original payment method within a reasonable period.
Return Shipping
Customers may be responsible for return shipping costs unless the item was received damaged or incorrect.
Contact
For return and refund requests, please contact:
support@mrshopworld.com